How Our Bottled Water Delivery Works

Bottled water delivery service means no more worrying about lugging heavy bottles from the store. Crisp, refreshing bottled water will come right to your home or office. And, since Primo Water North America bottles are recyclable* and refillable, it's an environmentally-friendly choice!


Learn How Our Water Delivery Service Works


What to Expect

Setting up your bottled water delivery is easy. Here's what you can expect:

  • When you sign up for bottled water delivery, you'll select the date of your initial setup.
  • A Route Sales Representative (RSR) will be assigned to you. Your RSR will arrive for your initial setup with your bottled water and water cooler, which will typically be installed for you. At this time you will also agree on a designated spot for pickup of empties and drop off of full water bottles.
  • Your RSR will deliver every two weeks according to a designated schedule.
  • On your scheduled delivery day leave your empty water bottles in the spot you have designated so your RSR can exchange the empties for full bottles.
  • Even if you're not home on delivery day, you can still receive delivery service.
  • At any time, to add other products such as single-serve bottles to your water delivery, just tell your RSR or update your account online.

Go to Offers & Promotions to find out about special offers in your area.


Easy as 1-2-3
Signing up for bottled water delivery service couldn't be easier!

  1. Enter your home or office ZIP code to find out about service and product availability.

  2. Select the service plan that's right for you.

  3. Confirm and schedule your new bottled water delivery service.

Ready to get started? Order your bottled water delivery service today!

*Most of our big water bottles are recycled at the end of their life-cycle. The recycled plastic is used to make carpet, toys, tool handles, bird feeders and other items. For these reasons, you won't typically find large bottled water containers in landfills.